Frequenty Asked Questions

Terms & Conditions

Submission of a purchase order to Port Style Enterprises Inc. signifies acceptance of our Terms and Conditions

Payment Terms

Net 30 days on approved credit
Credit Card payments are due prior to 30 days on approved credit

Minimum Order & Opening Orders

Opening order $500.00 NET
Initial order requires a Credit Card for processing
Reorders $350.00 minimum

Email purchase orders: [email protected]

FOB: Niagara Falls, NY

Freight Policy

East Coast: $1000 and over net free freight
West Coast: $1250 and over net free freight

Additional charges beyond the standard shipping costs may be added and include: residential delivery fees, lift gate service, inside delivery, special handling fees.

Pricing

All prices are calculated at wholesale
Except for products on Promotion
Prices are subject to change without notice
Taxes: extra (where applicable)

Back Orders

Any backorder less than $250 will not qualify to ship under the same freight conditions as original order.                    

Options                             
1. Customer agrees to pay freight to have the backorder shipped.
2. Customer may place a new order.                

All fillable backorders will then qualify for the fright level on the new order. 
All back orders will be cancelled 60 days from Order date.       

Loss or Damage

Notify carrier when:
       1. Merchandise is damaged in transit
       2. Overage or shortage in number of crates or boxes
All claims for damages or shortages must be received within 10 days of receipt of goods.
Notify the carrier in the event of a damaged shipment, whether apparent at the time of delivery or concealed damage discovered after unpacking. The bill of lading is an acknowledgement by the carrier of the receipt of the shipment in good condition.

Returns

Returns must have prior authorization; RMA number
Returns must be freight prepaid
A 15% restocking fee will be applied to all returns
No returns will be accepted after 60 days
Please email: [email protected] to obtain an RMA number

Approved returns must be sent to:
      Port Style Enterprises Inc.USA
      Attn: Return - RMA # ___________
      
2221 Niagara Falls Blvd, Niagara Falls, NY USA 14304